Crown Support Interview Workshop

Stop settling, and start hiring great support staff, every time!

This is a paid course for teams, as part of a client HR program. For individual access, contact us:


What's the cost of a bad hire - on staff, and you? What's the impact of a great support staff on the lives of everyone they touch?

Make hiring a effective team sport that goes beyond resumes, references, and a gut feeling!

This workshop prepares you to really listen to what people are saying so you can hear the difference between what just sounds nice and what is truly excellent.

We combine self-paced online learning to shape foundational ideas and skills blended with live sessions to practice coding. This course has three parts:

  1. Phase 1 Online and Live - learn the themes and practice with interview questions
  2. Practice work - submit a practice interview for Phase 2
  3. Phase 2 Live Session: feedback on practice, more practice toward certification standards

You'll learn to use an online interview with theme-based, structured questions and criteria that focus your listening on excellence and clearly document your process.

Why do people invest in this workshop? They...

  • Become a better listener, decision-maker, and coach.
  • Unify their hiring process and team with researched, structured tools.
  • Focus more on being the instructional leader and less on putting out fires.
  • Grow a culture of learning across the district.

Paul has designed, customized, and trained professional growth and hiring tools for education, non-profits, and business for over 30 years. He's always ready to listen, ask good questions, and find a creative solution together.

Paul enjoys helping people like you continue growing into the leader staff and students want to become!

Quest Curriculum

  • 10 Levels
  • Coaching By Paul
  • Community Support
  • Level 01

    Prepare to Depart

    Your mission is to do a little mental warm-up as we get started. It also helps us know you better as part of this workshop team.

  • Level 02

    Elements of Excellence

    In this mission, briefly comment on how the job interviews you’ve experienced over the years may still influence now.

  • Level 03

    The Keys to Understanding Themes

    Life themes are more than a person’s knowledge or skill. They reflect who they are in living out their values. Everyone is blend of these patterns, but we tend to show a dominant overall theme in one of those areas.

  • Level 04

    The Full Support Pro Life Themes

    This mission takes a closer look at vital Support Life Themes of every top candidate.

  • Level 05

    Support Themes Applied to the Interview

    This mission takes you on a guided tour of how to use the interview correctly.

  • Level 06

    A Test Drive Before Going Live

    There's nothing like taking the wheel and personally taking a test drive.

  • Level 07

    Phase 1 Live Session

    Come ready to engage with each other on what you have learned or had reinforced thus far. This will be a highly interactive session to reflect on the Support Interview and our initial practice with actual recordings.

  • Level 08

    Interview Test Drive #3

    One last practice round before you interview live with an applicant.

  • Level 09

    Phase 2 Practice Work

    This is an important step in helping you learn how to use the Interview Portal by using it to submit your practice work coding.

  • Level 10

    Phase 2 Live Session

    Live Session - Phase 2

Start your Journey now

Get Started!

Success Stories

  • Dr. Bill Redinger

    Assistant Superintendent for HR, Missouri

    "“The principals we selected last spring with Crown’s assistance are already hitting it out of the park, and it’s only been six months. The new leaders and their supervisors thoroughly enjoyed the feedback sessions. We are excited about their renewed focus and energy as they begin planning for next year.”"

  • Dr. Prentiss Lea

    Superintendent, Illinois

    "“Crown partnered with us to develop our future leaders through interview feedback on their strengths and areas for growth. They are better prepared to take the next steps in their leadership journeys. Simply excellent!”"

Start your Journey now

Get Started!